FREQUENTLY ASKED QUESTIONS
Q: WHY SHOULD I USE SWIM THEORY INSTEAD OF OTHER LOCAL SWIM SCHOOLS OR PUBLIC PROGRAMS?
A: Swim Theory uses proven techniques for success that are almost impossible to find anywhere else: small teacher to student ratio, cutting edge technology, coach and swimmer proximity, year round lessons, warm water.
Q: WHAT IS VIDEO ANALAYSIS?
A: Video analysis uses a 360 view of the swimmer's motion above and below the water which enables the coach to evaluate and correct specific movements many times during one session.
Q: WHAT HAPPENS WITH THE VIDEO TAKEN DURING VIDEO LESSONS?
A: The video from Private swim lessons in the current pool are positioned so as to only capture those swimmers and no one else in the building. At each parent's discretion, videos are sent via encrypted link to the swimmer/parent.
Q: WHAT DO I NEED TO BRING TO CLASS?
A: Bring your trunks (swim shirts are fine, and one piece suits are recommended for girls). bring a towel, your goggles, a cap (if you have hair past your ears), and be ready to have fun.
Q: WHAT IF I AM LATE TO CLASS?
A: We don't delay start times out of respect for other class participants and the remaining sessions for the day.
Q: HOW DO I KNOW WHAT LEVEL IS RIGHT FOR MY CHILD?
A: If you want to discuss in person, please email or call at 636.896.5755
Q: I SWIM ON A SWIM TEAM, CAN I COME TO SWIM THEORY?
A: YES. Swim Theory has unique equipment and facilities to help you achieve your best. We encourage you to discuss your visit with your coach(es) and get their input on what you might focus on during your visit. You may even decide to invite your Coach to join you or call ahead and discuss your session with our team EMAIL 636.896.5755. Remember that the video of your session will be available for you to share with whomever you choose.
Q: MY KID IS SICK, CAN I RESCHEDULE OR GET A MAKEUP LESSON?
A: First of all, we are sorry to hear that you have a sick child. Thank you for not bringing your child in and exposing our other swimmers to the germs. We try to keep a tight schedule out of respect for the time of all our swimmers, swim families, and our commitment to 3:1 class ratio. We want your little one to get healthy, and get back in the water. Please call at 636.896.5755 to see what we can work out with you to reschedule.
Q: WHAT CERTIFICATION AND TRAINING DO SWIM THEORY INSTRUCTORS HAVE?
A: All Swim Theory instructors and trainers have successfully completed CPR training, curriculum training, USA Swimming Safe Sport education, as well as FBI and state/local back ground checks.
Q: CAN I GET A DISCOUNT FOR MULTIPLE KIDS IN THE SAME CLASS, OR SIBLINGS IN DIFFERENT CLASSES?
A: Yes. We want your whole family to love Swim Theory. The discount for each additional group lesson swimmer is 30% per student.
Q: CAN I JUST COME AND SWIM FOR A WORKOUT?
A: Yes. we offer a lap membership program which enables you to come in and swim against the current and workout. if you'd prefer not to purchase a membership, you can simply book a private appointment and use the time for non-stop workout.
Q: CAN I BUY A GIFT CERTIFICATE FOR SOMEONE?
A: Yes. In any increment. Just give us a call at 636.896.5755
Q: DOES SWIM THEORY HAVE A PROGRAM FOR HOMESCHOOL FAMILIES?
A: Swim Theory is an ideal partner for homeschool families who want to incorporate aquatic education and fitness into their curriculum. call us at 636.896.5755 or email and we will work with you to accomplish your goals.
Q: CAN I BOOK THE WHOLE FACILITY FOR A DAY TO PREP MY TEAM?
A: YES. Please call us at 636.896.5755 or email here
Q: CAN I CANCEL MY LAP MEMBERSHIP AT ANYTIME?
A: YES. And without penalty. Swim Theory offers a lap membership with the understanding that most triathletes are looking for a place to train for the weeks and months ahead of an event. Come swim with us and then feel free to cancel when you're finished with your training cycle.